Shipping Policy
ast Updated: October 19, 2026
Order Processing
All orders will be confirmed and prepared for shipment within 1–3 business days after payment confirmation. Weekends and official holidays are excluded.
International Delivery
We ship internationally to supported regions. Standard delivery takes 7–15 business days after dispatch. Transit duration is subject to local courier performance, customs inspection and local logistics arrangements. Tracking information will be sent to your registered email once shipped.
Customs & Import Charges
Buyers shall bear local import duties, taxes and clearance fees imposed by customs authorities of your country or region.
Damaged or Lost Packages
If your parcel arrives broken, missing or lost, kindly contact us at support@yosvrel.shop with your order number immediately. We will carry out investigation and provide proper solutions.
Shipping Restriction
We will not arrange shipment for pornographic items, adult goods, weapons, tactical equipment, counterfeit and IP-infringing commodities.
Contact Information
Email: support@yosvrel.shop
Phone: +86 19854853427
Service Hours: Monday to Friday, 9:00 AM – 18:00 PM (UTC+8)